Resume
Experience
2020 - Present
D2C E- Commerce Operations Lead
Roland Europe Group
Oversee all E-Commerce and Brand related activities by coordinating the internal teams and vendors involved (Marketing, Customer Care, Supply, Web Dev Team, and others).
2018 - 2020
Senior Digital Consultant
Overture
Understand and translate clientsʼ needs into implementable business solutions by shaping a new strategy to support transformational change programs and execute change plans.
2018
Project Manager
AKQA
Coordinate teams to implement both digital and offline initiatives (e.g., website development, UX optimization, product demos, holograms, and video production)
Professional skillset
Change Management
Budget Management
Teamwork & Collaboration
Digital Analytics
Process Mapping
E-Commerce Management
Languages
Italian (native)
English (fluent)
Spanish (proficient)
French (beginner)
Tools
CRO (CrazyEgg, Hotjar)
Project Management (Asana, Monday, Jira, Confluence, Notion, LucidChart, Adobe)
E-Commerce (Shopify, Magento, WooCommerce)
Google Suite (GA4, Ads, Data Studio, Search Console, Merchant Center)
CRM (ActiveCampaign, Mailchimp, Klaviyo)
Data Analysis (PowerBI, Looker Studio, Adobe Analytics)